Feb 4 2019 – Eduardo Porter – The New York Times
A small group of well-educated professionals enjoys rising wages, while most workers toil in low-wage jobs with few chances to advance.
Tech Is Splitting the U.S. Work Force in Two
Robots Are Coming For Service Jobs
Sept 29, 2018 – Jon Christian – Futurism
Now automation is starting to eat into a new industry: food and hospitality. Workers are concerned — according to the New York Times, the labor union that represents Marriott International hotel workers is demanding measures that will protect staff from being replaced by robots.
Inside the Japanese Hotel Staffed by Robots
2017 – Voyager S1 E1 – Motherboard
Motherboard goes to Japan to visit the Henn-na Hotel, which is staffed almost entirely by robots. Host Ben Ferguson meets some of our future android companions and talks to CEO Hideo Sawada about his vision to replace human workers with machines.
This New York Hotel is Nearly Entirely Automated
May 2017 – M. Rosenbaum & I. Roman – Futurism
A video showing Yotel’s innovative use of automation to replace hotel staff.