June 12 2018 – Will Martin – Business Insider
Citi’s president, Jamie Forese, described roles in operations and technology as the “most fertile for machine processing.”
June 11 2018 – Reuters Staff – Reuters
Citigroup Inc’s investment banking business could shed as much as half of its 20,000 technology and operations staff in the next five years due to automation
Sep 27 2017 – Lydia Botha – Medium
Repetitive, manual, and tedious tasks are eliminated from accounting fields as machine learning progresses.
Jul 24 2017 – B. Libert & M. Beck – Harvard Business Review
A new partnership between UBS Wealth Management and Amazon allows Alexa users to ask her some new questions.
March 21 2016 – Ethan Wolff-Mann – Time
According to a new report from Citibank analysts, there’s a target painted on a new group’s back: bank workers.